When we were a wee young gunsmith shop, FIFO (First In, First Out) worked just fine. With our volume increasing exponentially year after year, we had to make some changes. We've created workflow tracks, and turnaround is based on the project's track. Our Customer Portal has real-time estimates of the next available slot for each type of work, along with the fill-in form to reserve a spot.
Book Your Work in 3 Easy Steps |
1. Identify Your Track (their pretty self-explanatory, but descriptions below.)
2. Find the next calculated slot available on the Customer Portal. These are only estimates, but will give you a ballpark. 3. Complete a Work Request to reserve your spot. Our staff will respond to answer any questions, clarify details and discuss next steps. |
Cerakote Workflow Tracks
Below is a general description of our workflow tracks in Cerakote. Gunsmith customers: We are still dialing in the tracks; when it's ready for prime time, we'll put it up. In the meantime, you can put in a Work Request through the Customer Portal to get current timing for your type of work from a human being.
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